WHEN THEY'RE UNWELL · TORONTO & GTA
When they're unwell, you're not alone.
A Licensed Nurse comes to your home when your child is sick, clinical assessment, comfort care and clear guidance on what to watch for, so you can rest or work while they're truly watched over.
CARE BEGINS WITH ONE CALL. TELL US WHAT YOUR FAMILY NEEDS, AND WE WILL MATCH YOU WITH THE RIGHT NURSE.
WE'LL TAKE THE SICK DAY
A calm home is the best medicine for a sick day
72 hours
Home visits
A Licensed Nurse at your door within the first 72 hours, for an 8 hour visit
100%
Evidence-based protocols
Every plan of care follows evidence-based protocols and medical training led by our Medical Director.
6+ years
Hands-on training & education
Behind every SuperNurse: hands-on training and medical education, with specialized focus in newborn, paediatric and postpartum care.
Insurance
Private-duty nursing
Most insurance providers cover private-duty nursing, and our team is happy to support you and your family's needs.
WHEN TO CALL US
Families call us on the worst days.
"They're sick and I can't miss work"
Your toddler has hand, foot and mouth, and you have a full week at work you cannot step away from. A nurse stays home, cares for them properly, and watches for anything that needs more attention.
"We're home from surgery and unprepared"
Your child is being discharged after surgery, and coming home is the part nobody prepped you for. A nurse supports recovery at home: wound checks, pain and medication management, and knowing normal healing from something that is not.
"Nothing is staying down"
Your child has the stomach flu and cannot keep fluids down. A nurse assesses hydration and vital signs and supports rehydration, with a Nurse Practitioner deciding whether an emergency visit is genuinely needed or whether you can safely ride it out at home.
WHAT THE NURSE ACTUALLY DOES
01
In-home assessment and vital signs
Nursing assessment, heart rate, breathing and hydration checked properly, and rechecked through the day so a change is caught early rather than at midnight.
02
Rehydration and symptom support
Small, frequent fluids given the way they are tolerated, plus fever and comfort management, so a stomach bug does not become an IV in the emergency department.
03
Post-operative and discharge care
Wound checks, dressing changes, pain control and mobility, with a clear read on what is normal healing and what is not.
04
Medication guidance and management
Correct doses at the right intervals, tracked and written down, including the antibiotics and painkillers that are easy to lose count of on no sleep.
05
Nurse Practitioner on call
If your nurse sees something concerning, our NP reviews it and tells you plainly whether this needs the emergency department tonight or can be managed at home.
The difference: you are not left googling symptoms and second-guessing at 2am. A regulated clinician is in your home assessing your child, and a Nurse Practitioner is behind them, so the call on whether to go to the emergency department is a clinical one and not a panicked guess.
A DAY WE SEE OFTEN
The day it lands on you, and there is nobody to hand it to.
A fever, and a meeting you cannot move
The fever arrives overnight, so daycare is out and school is out. You do not know what this is yet. They are not feeding well, they are not resting well, and they want to be held by you and only you. Your calendar has a meeting in it that genuinely cannot move.
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A nurse comes to your home and takes the clinical part. Vitals rechecked through the day, fluids offered patiently and tracked, comfort and rest protected, and a proper watch kept for anything that needs escalating. You get the extra hands so you can keep being a superparent.
WHAT THAT VISIT LOOKS LIKE
One to one care
Your nurse is watching one child, yours, and nothing else. Vitals and pain scored properly, fluids and output tracked, and rest protected.
Education, so tomorrow is yours
How to give the medication on schedule, what to offer and when, which positions help, and exactly which signs mean call someone.
Clinical oversight behind the visit
Our Nurse Practitioner reviews anything concerning your nurse finds and tells you plainly whether it needs the emergency department tonight or can be managed at home.
WHAT'S INCLUDED
Every visit, held to a clinical standard
Nurse assessment
Hydration, breathing and behaviour assessed by a licensed clinical eye.
Comfort care
Fluids, fever management and rest, delivered gently and documented fully.
What to watch for
Clear, written guidance on the signs that matter and when to escalate.
NP access
Virtual Nurse Practitioner assessment and prescriptions where clinically appropriate.
Parent relief
Rest or work while your child is cared for, without using another sick day.
Follow-up notes
A full record of the visit for you and, if you wish, your child's physician.
CLINICAL OVERSIGHT
Direct access to a Nurse Practitioner.
Every SuperNurse family has access to a Nurse Practitioner, a clinician who can assess, diagnose, advise and prescribe. Our NP Medical Director brings frontline pediatric emergency experience, reviews every care plan, sets our clinical protocols and backs your nurse on every visit.
When your child is unwell, expert clinical oversight provides reassurance when you need it most. Thoughtful care and professional guidance help ensure your child is supported safely and confidently at home.
HOW IT UNFOLDS
From worry to a plan.
01
Call us
Tell us what's going on. We triage and schedule a nurse to your home.
02
Assessment at home
Your nurse assesses, comforts and documents, with NP back-up on call.
03
Clear next steps
You get a written plan: what to do, what to watch, when to escalate.
GOOD TO KNOW
Available as one-off visits for Toronto and GTA families, no package required. Many families first meet us this way, then stay for ongoing care.
SuperNurse complements, never replaces, your child's physician and emergency services. If your child is seriously unwell, call 911 or go to your nearest emergency department.
Paying for care
What it costs, and how families cover it.
Paying directly
Most families pay for this care themselves, and they do it for two reasons. They want the best hands on their child, and they want them on the day they are actually needed rather than whenever a referral clears.
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Paying directly also means the care is not shaped by what a plan will reimburse. You choose the hours, the nurse stays as long as you booked, and the visit covers what your child needs rather than what fits a checklist.
Insurance
Some plans cover in-home nursing and some do not. Reach out to your provider first and ask what private duty nursing your policy covers, what documentation they require, and whether your Health Spending Account can be used.
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Once you know what they need, our team can support the claim where care is medically necessary, including receipts and the clinical documentation insurers usually ask for.
FAMILIES WE'VE CARED FOR
The difference, in their words.
​Reviews left by families we have cared for.
“Kaia was an absolute dream! She helped me while my baby was sick. She came in, took detailed notes and handled everything very professionally.”
J.C. · GOOGLE REVIEW
“She soothed our baby throughout the night, handled bottle feeds with care, and even provided thoughtful follow-up recommendations based on her observations.”
E.B. · GOOGLE REVIEW
“Having someone with a medical background overnight made a huge difference for us, especially in those early newborn days when everything feels uncertain.”
A.C. · GOOGLE REVIEW
COMMON QUESTIONS
Questions families ask about this service.
Call us and we will get to you as soon as a nurse is free. Availability varies by day, so an early call helps.
Assessment within a regulated scope: hydration, breathing, rash and pain, documented clearly and escalated if it needs a physician.
We assess, provide comfort care and monitor. Where a prescription is needed, our Nurse Practitioner can assess by video and prescribe.
Newborns through school age. Tell us your child's age and symptoms when you call.